Interlink Training would like to share a recent experience that demonstrated its ability to develop and deliver a competency based and customised technical training program that acknowledged a client’s contract demands and deliverables. The design of the program reflected the Zinfra Group business, individual field staff development needs, as well as the Government Authority and Contractual requirements.

Zinfra Group is a leading service provider to the utility infrastructure sectors delivering a comprehensive range of engineering, operations, and maintenance and construction services nationally. Zinfra Group is focused on the health, safety and well-being of their employees, partners and the communities in which they work.

Late last year, Zinfra Group made a conscious business decision to conduct industry specific technical training to a number of its field staff. The key focus of this program was to assist with maintaining high safety standards that would exceed standard client contractual obligations.

After requesting quotations from various training organisations, InterLink Training was awarded the task of identifying, developing, and conducting specific electrical technical training to ensure the highest standards of performance by all field staff. InterLink Training appointed Paul Greenwood, a highly experienced Electrical Trainer and Assessor, to lead a Project Implementation Team through the consultative process of developing a training programme that would integrate Zinfra Group’s Workplace Health and Safety Management System, and integrating relevant client work practices.

The training was conducted in weekly blocks, over a 3 month period, until all staff had successfully completed the training.

Following is a snapshot of the positive feedback from Zinfra Group field staff, on completion of the training.

Excellent ……Relevant……Interesting…..Very Knowledgeable Trainer

The feedback on the customer service provided by InterLink Training was equally pleasing:

Very Responsive…..Meets the needs of the client.

InterLink Training has enjoyed the challenge of engaging in a consultative manner with the Zinfra Group and partnering with them to support their ongoing dedication to safety in the workplace.