PTT – BUILDING CLIENT RELATIONSHIPS

  • September 3, 2015 /

ptt - Building Client Relationships

Clients and customers can be a gold mine. Mine them correctly and you can enjoy a long-term, mutually beneficial relationship. Neglect them and they will dry up or simply go away. This workshop will give participants the tools to build trust and undertake actions to strengthen their client relationships.

The learning outcomes from attending this program will include the ability to:

• Understand what creates trust
• Use strategies to build trust with your clients
• Know what situations to avoid that can create a negative impact
• Know what actions to take to maintain a healthy relationship
• Have the tools and a plan to earn success

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Refresher Courses Only

Clients and customers can be a gold mine. Mine them correctly and you can enjoy a long-term, mutually beneficial relationship. Neglect them and they will dry up or simply go away. This workshop will give participants the tools to build trust and undertake actions to strengthen their client relationships.

The learning outcomes from attending this program will include the ability to:

• Understand what creates trust
• Use strategies to build trust with your clients
• Know what situations to avoid that can create a negative impact
• Know what actions to take to maintain a healthy relationship
• Have the tools and a plan to earn success